Frequently Asked Questions
Everything you need to know about shopping with MYCLO.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products ethically sourced?
Yes, MYCLO is committed to quality and sustainability. we partner with certified manufacturers who adhere to fair labor practices and high environmental standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for modifications or cancellations. Please contact our support team immediately if you need to make a change.